Karen
Eboch
Instructor/Lecturer
Department
of Management
College
of Business Administration
3020
BAA
Phone:(419)
372-2755
Email: eboch@cba.bgsu.edu
Education:
- Bowling
Green State University, MBA/MOD, 1995
Thesis
Topic: Organizational Learning and Total Quality Management: Development
of a Survey Instrument.
- University
of Kansas, B.S.B.A., 1981
Majors
- Business Administration and Journalism (advertising/management
emphasis).
Teaching
Areas:
- Human
Resource Management
- Principles
of Management
- Introduction
to Organizational Behavior
- Introduction
to Purchasing and Operations Management
Research
Interests:
- Organizational
Learning and Adult Learning
- Operations
Management application in the service sector
Selected
Publications:
- “The
TQM Paradox: Relations among TQM practices, plant performance,
and customer satisfaction.” Choi, Thomas, and Eboch, Karen. Journal
of Operations Management, 17 (1998) 59-75. (Referred)
- “Student
Journal Entries,” in E. King (ed.) Study Guide for
use with Contemporary Management, G. Jones, J. George, & H. Hill;
2nd edition; Irwin/McGraw-Hill, 2000.
Professional
Affiliations:
Other
Information:
- Instructor
for APICS(Toledo Chapter, Toledo, Ohio) of the Basics of Supply Chain
Management CPIM Certification course.
- President
of Union Elementary Parents/Teacher Organization
- Trustee
for Maumee School’s Academic Foundation
- Member
of Maumee Friends Secret Garden Executive Committee, part of the
Friends of the Toledo-Lucas County Library
- Girl
Scouts of America Troop Volunteer
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